3131338915 b825475eb6 m Q&A: google keeps redirecting me to ask.com or bing.com?
by garlandcannon

Question by Tom: google keeps redirecting me to ask.com or bing.com?
almost every time i click on a link in google it redirects me to ask.com sometimes bing.com or a shopping site and i dont really know what to do at this point because i have already had a virus and i removed it then it stopped but then it started again and it keeps stopping and starting. i need big help.

Best answer:

Answer by The Arfen
Virus, your computer is highly infected.

First
click on Start > Run. Type in the following into the open box.

devmgmt.msc

then Click on OK. This will run Device Manager. In Device Manager,
click on View > Show Hidden Devices.

expand all the devices by clicking on the “Plus” sign. Now try to find
TDSSserv.sys or clbdriver.sys or oUltraf or seneka.sys,
right click on whatever one you found and select Disable.
Please make sure that you do not select the Un-Install option
otherwise infection will be back once you reboot your computer.

if none of them are there do not worry,
it could be something simpler but follow what comes next.

you will have to enable view hidden folders in folder options > view.

Delete everything in the windows temp folder,
C > Windows > Temp

Delete all cookies,
Delete all temporary internet files(not to be confused with windows temp files)
these are best deleted via your internet browsers.
it will save you messing about in the the hidden system files

reset internet explorer,
tools > internet options > Advanced tab > reset .

Delete everything in the prefetch folder.
C > Windows > Prefetch

Delete the hosts file,
C > Windows > System32 > drivers > etc > HOSTS
A clean hosts file will be written by windows when you reboot later.
Note: if you were using a custom Hosts file
you will need to replace any of those entries yourself.

Delete the flash cookies found in the macromedia, #Shared Objects folder.
c > users > “your name” > App Data > Roaming > macromedia > Flash player > #Shared Objects
delete everything you find in the #Shared Objects folder

Run a full scan with this
Sophos Anti-Rootkit : http://www.sophos.com/products/free-tools/sophos-anti-rootkit.html
and remove everything it finds.

Sophos Anti-Rootkit DOWNLOAD : https://secure.sophos.com/support/cleaners/sar_15_sfx.exe

Then run a full scan with this and remove what it finds.
Super anti spyware Pro : http://www.superantispyware.com/

Super anti spyware Pro DOWNLOAD : http://downloads.superantispyware.com/downloads/SUPERAntiSpywarePro.exe
this has a tool built in that can reset the URL prefix’s
USE IT.

reset your router to default.

your redirect virus should now be gone.

.

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